About store- Dorthy’s Eyebrow Threading Spa specializes in brow and skincare for men and women. Women’s Brazilian waxing experts was established in 2009 and has been serving the Garfield Ridge community for over 11 years now
Google Rating – 4.7 on 157 reviews
Yelp rating – 4.0 on 66 reviews
Our rating – 4.49
Our rating is based on the weighted sample average of all the online web rating platforms. What it means is we give an overall rating for the store after having gone through multiple rating platforms.
Address– 5908 S Archer Ave, Chicago, IL 60638
Phone– (773) 884-0188
Website – https://dorthyspa.skincaretherapy.net/
Facebook page– https://www.facebook.com/dorthyspa/
Store hours :
Mon • 10:30 AM – 7:30 PM
Tue • 10:30 AM – 7:30 PM
Wed • 10:30 AM – 7:30 PM
Thu • 10:30 AM – 7:30 PM
Fri • 10:30 AM – 7:30 PM
Sat • 10:00 AM – 6:00 PM
Sun • 10:00 AM – 3:00 PM
Selected Google reviews :
I wanted to make sure the service was consistent before putting a review. But the techs here are amazing. Everyone I have gone to here has done perfect eyebrows threading for men. It’s really hard to find someone who doesn’t over shape a guys brows. I really appreciate the care they give to their clients.
Really horrible experience at location due to not making an appointment. The appointments say they are encouraged and that walk-ins are allowed but this is not true at all! I walked in at 12pm and was told I could wait behind someone who had an appointment. I agreed but then two other people with appointments came and were placed ahead of me. Then another walk in came in and asked if she placed an appointment if she could come back, well she came back over an hour later and was placed ahead of me in line! If you won’t see people as walk ins then just tell them but making someone wait 3 hours for a service is unreasonable and disrespectful. Would have made an appointment if they hadn’t kept saying I’d be next and then passing me over for “an appointment” client. Very disappointed with this especially given the appointments are relatively new with Covid. Should be more open about how they work!
Positive: Cleanliness, Professionalism, Punctuality, Quality, Value
Love, love, love this place. I’ve been coming here for years for eyebrow threading and recently last year started going for body waxes as well. the girls make you feel super comfortable! If I can give them more stars I would 🙂
Service: Body Waxing
I love it here because girls always make me feel welcome, and as roughly segregated as our two communities are, As a black woman they always make me feel right at home. I love these Hispanic and Latino women, they are the best at what they do.
Positive: Cleanliness, Punctuality, Quality, Value
Come! They are excellent here! I came on 4/12 for eyebrow threading and henna tinting. Karina does a great job! Love it here.
Positive: Cleanliness, Professionalism, Punctuality, Quality, Value
3yrs ago was the first time I booked with Dorothys eyebrow and spa.and ever since then I have on a monthly basis booked with them. I have tried almost every eyebrow tech and they all do amazing work, but my all time fave has to be Norma. Her skills and the attention she gives to small details is beyond great! I have put on so many of my girls and even family and every single one returns to me letting me know how appreciate they are to have an eyebrow tech who hears them out, and makes their eyebrows look fabulous. I’m in love with this place! The environment is always clean, they are well organized, and their service is outstanding. Out does so many eyebrow places i’ve went to. I’m so loyal to Norma…. and covid Definitely tested those waters…. I went months without getting my brows done and I vowed to not go anywhere else and I didn’t. if anyone is hesitant to book here dont be book with any of the girls but I definitely recommend NORMAAA!!
Positive: Cleanliness, Professionalism, Quality, Value
First time client and first time to threading as I normally do waxing. This place was highly recommended on local social medial sites. Worked with Michelle and I had an appointment. She was running a few minutes late, but was very clear about that up front and apologetic. She had to repeat the same refrain to the busy clientle walking in about sanitizing, where to sit and filling out waiver. The actual process of threading was easy for this first-timer. Michelle was efficient and also accomodating, telling me to take a break if I needed too. Place was very clean. Results of eyebrow and lip threading were spot on. I’ll be back.
Selected Yelp reviews:
I came into Dorthy’s with a knot in my stomach. I was getting a Brazilian (not my first time, but first with Dorthy). I felt anxious and nervous but as soon as she started talking she made me feel at ease. She was absolutely amazing and kind. Her personality definitely made me feel confortable and welcomed. My nerves were gone by the time she started waxing. Her work was clean and less painful than other times Ive had a Brazilian. I also got my underarms waxed, it was a bundle on her website. Brazilian and underarm for $61….very affordable in my opinion. 100% recommend this Spa and Dorthy herself. They are taking every precaution during covid. Masks are required. Also booking on the website is a breeze. Thank you Dorthy!!! I will be back.
Ps. To everyone reading this. Please dont forget to tip! These girls are doing an amazing job especially in hard times like now. The least we can do is support small businesses and show our appreciation with a nice tip. Be safe everyone.
I just left this place with fabulous eyebrows. I have very uneven eyebrows naturally but not when I leave here.. it’s like they know exactly what I need I don’t have to tell them anything. I have been coming here for many years and I now bring my 14 year old daughter also. All the ladies do a great job I don’t have a preference. I wouldn’t go anywhere else.
So I went in as a walk-in. Luckily the ladies were able to take me in. They followed all precautions due to COVID-19. All staff were wearing face mask, there was a Temperature check, plenty of hand sanitizers, plastic dividers between chairs and plastic seat covers for each customer. They were super polite and pretty quick. Will for sure return!
I love Dorthy’s! It’s literally MINUTES from my house. My brows rarely grow due to over plucking in high school (we can all relate haha), and so I come here every few months for a shape up. Recently started getting a tint as well and it makes ALL the difference! Tint lasts about two weeks, and just make my brows look fuller and so beautiful. I appreciate that they always listen to me, and don’t Over thread my brows since they’re already not super thick to begin with. Threading and a tint cost only $19! Very cute and cozy place with kind employees. I’ll definitely continue coming here!
Not from Chicago so me and my home boy needed a eyebrow place quick and down the street from the hotel. Came across this spot. Walked in, greeted right away, took both me and my boy at the same time and was out within 10 mins. I felt like I could conquer the world after how my eyebrows look. Equivalent to getting a fresh cut from the barber shop.
Appreciate the ladies working there and changing my ego levels
I have consistently came to Dorthy’s for 5 years and have gained them more clients through recommending my friends to come here as well. I love getting my eyebrows done here. But, my only gripe, and why I am choosing to no longer come to Dorthy’s, is that I simply do not have the time in my day to wait 25 mins + to get my eyebrows done. The service takes too long. Sometimes there will be 10 people waiting to get their eyebrows done while one person is working. This is how you frustrate and lose customers. My family members and friends have all collectively expressed the same feelings about the wait time here. With that being said, we have decided to take our business elsewhere to another new threading place nearby that is comparable and cheaper.
The reason why I am leaving 3 stars is that I loved getting my eyebrows done by Helen and Karen. They are awesome!!! Never left me disappointed.